Price Matching Policy
habla.agency
At habla.agency, our mission is to provide top-notch marketing and advertising solutions that deliver value and results for our clients. Our Price Matching Policy exemplifies our dedication to offering competitive pricing without compromising the quality and excellence we are known for. Please take a moment to familiarize yourself with the specifics of our Price Matching Policy outlined below:
- Policy Overview:
In recognition of the competitive nature of the marketing and advertising industry, we are pleased to introduce our Price Matching Policy. This policy allows clients to request a price match if they discover a lower quote for comparable services from a reputable competitor. - Eligibility Criteria:
- Comparable Services: The services offered by the competitor must be directly comparable in terms of scope, quality, expertise, and deliverables to the services provided by habla.agency.
- Reputable Competitor: The competitor offering the lower quote must be an established and reputable marketing and advertising agency with a proven track record in the industry.
- Documented Quote: Clients must supply a documented quote from the competitor, detailing the scope of services, itemized pricing, and any applicable terms and conditions.
- Timing: Price match requests must be submitted before the project begins. Retroactive price matching for ongoing or completed projects cannot be accommodated.
- Procedure for Requesting a Price Match:
- Submission: Clients interested in availing themselves of our Price Matching Policy can reach out to their assigned account manager or our dedicated sales team. They will guide you through the process and furnish you with the necessary instructions.
- Quote Submission: Clients are required to submit the documented quote received from the competing agency, inclusive of comprehensive information about the services offered, pricing structure, and any accompanying stipulations.
- Review and Authentication: Our team will meticulously review the submitted documentation to ensure adherence to the eligibility criteria. If necessary, we may contact the competitor for verification purposes.
- Outcome Notification: Following the review, clients will be promptly notified regarding the acceptance or declination of their price match request. In the event of approval, the client will receive the matched price for the specified services.
- Exclusions:
The Price Matching Policy will not be applicable under certain circumstances, including but not limited to:
- Quotes from competitors that do not align with our service offerings, quality standards, or industry expertise.
- Quotes from competitors that fail to satisfy the eligibility criteria as outlined in this policy.
- Price match requests submitted after the project has been initiated or finalized.
- Final Ruling:
At habla.agency, we retain the right to make the ultimate determination on all price match requests. Our aim is to uphold fairness and uphold service excellence, all while delivering competitive pricing to our esteemed clients.Should you have any inquiries or wish to initiate a price match request, kindly contact your account manager or get in touch with our sales team via hello@habla.agency.
Kindly note that this Price Matching Policy is subject to modification without prior notice. The prevailing policy at the time of your request shall apply.
August 9, 2023.